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Virtual Staffing for Real Estate Investors

Your next VA is already trained for real estate.

This packet walks through how MCS staffs, trains, and supports your virtual assistant — from your first Discovery Call to every day after. No pricing here; we'll cover packages and rates when we talk.

Schedule a Discovery Call 20 minutes · no obligation
How You Can Work With Us

Two ways to get support

Choose the model that fits how your business runs — or combine both as you grow.

Hourly · Dedicated

Dedicated VA

A VA hired specifically for your business, working set hours every week.

Full-Time40 hrs / week
Part-Time20 hrs / week minimum
Output-Based

Pay-Per-Volume

Skip the dedicated hire and pay per dial instead. A dedicated calling team — powered by Lead Gen Heroes — works your list every week, starting at a 2,000-dial-per-week minimum.

See how Lead Gen Heroes works →

Why a Dedicated VA

A partner, not just a hire

A dedicated VA works with you consistently — learning your business, your voice, and your systems, instead of clocking hours on a fixed task list.

Room to grow with your business

Tasks aren't locked in place. As trust builds, the same VA can take on more — the role grows with what your business needs next.

Standard task coverage

  • Cold calling (basic)
  • Lead follow-up
  • SMS marketing & texting campaigns
  • Basic admin — organizing & maintaining lists
  • Running campaigns across cold calling, SMS, and RVM tools

This list is a starting point, not a ceiling — your VA can also be trained on other tasks specific to your business and REI niche. Property management support is a common example: collecting dues, processing tenant applications, scheduling repairs, and similar day-to-day work. If it's part of how you run your business, we can train for it.

Specialized roles — Supervisory, Management, Transaction Coordinator, and other skilled positions — are also available. Scope and rates for every role, standard or specialized, are covered on your Discovery Call.

Getting You Staffed

From Discovery Call to Day One

A guided process, start to finish — you're never sourcing or vetting on your own.

FOUNDATION

Every MCS VA completes Pre-Hire Training — including our Introduction to US REI course — before we ever endorse them to a client.

01

Discovery Call

We learn what you're looking for and walk through what we offer, so you know exactly what to expect.

02

Hiring & Setup

Ready to move forward? We send a one-time Hiring & Setup invoice and begin your candidate search.

03

Candidate Endorsement

We send you matched candidates — each with a CV, self-introduction, and sample call — so you can review before you meet anyone.

04

Interviews

You choose who to meet. We schedule and coordinate every interview around your calendar.

05

Selection & Prep

You choose your hire. We lock in the start date, tools, and access, and schedule onboarding.

06

Onboarding — Day 1

Onboarding happens on day one: we walk your VA through your specific tools and tasks together, so they start working your account with real context from the start.

While Your VA Works With You

Support that runs the whole time — not just on day one

Once your VA is in place, this is the cycle that keeps performance visible and on track, month after month.

ONGOING SUPPORT TIMEKEEPING & MONITORING END-OF-DAY REPORTS QUALITY AUDITS (PHONE ROLES) MONTHLY CLIENT CALIBRATION MONTHLY PERFORMANCE REVIEW TOUCHBASE SESSIONS (2X/MONTH)
Six activities repeat continuously across the engagement — monitoring and daily reporting run every workday, touchbases with your VA's Coach run twice a month, and performance review, quality audits, and client calibration run monthly.

Timekeeping & Monitoring

Our Timekeeping Team tracks hours and productivity through screen-monitoring software built for remote teams.

End-of-Day Reports

Your VA logs a daily report so you always know what got done — and what needs attention.

Touchbase Sessions

Regular check-ins with your VA's Coach, twice a month, to stay aligned on tasks and priorities.

Monthly Performance Review

A structured look at how your VA is performing, every month.

Quality Audits

For phone-based tasks, we audit call quality and share the results with you.

Monthly Client Calibration

A monthly conversation with you about leads, deals, and anything we can improve.

ONGOING

Your VA keeps growing after Day 1. Our Training team runs refresher courses and upskilling sessions throughout the engagement — because we hire Virtual Professionals, not just Virtual Assistants: people trained to keep your business's success in mind, not just check tasks off a list.

Team Culture

Engaged VAs do better work for you

We invest in our VAs so they show up motivated and stick around.

Monthly

All-VA Huddle

Mid-Year

Team Get-Together

Year-End

Celebration & Recognition (R&R)

Our Commitment to You

Built for peace of mind

Replacement, covered

If a VA isn't the right fit — whether it's a performance issue or a mismatch in working style — we'll find and onboard a replacement at no additional cost. The same applies if your VA resigns: we manage the transition so you're not left short-staffed.

No lock-in

There's no contract lock-in period. If you ever need to cancel services or replace a VA, we only ask for a 2-week notice — that's it.

Next Step

Let's talk about what your team needs

Schedule your Discovery Call — 20 minutes, no obligation.

Schedule a Discovery Call
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